It seems several people are less than pleased with Dell's online store, particularly those in the U.K. It seems those trying to acquire a Dell running Linux are finding it difficult and bug-ridden, often finding themselves being redirected.
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However, some say the criticism isn't warranted. Dell has created several offshoot sites to support fans of Linux on Dell. On top of that, it didn't take me long at all to find an Ubuntu machine on the UK Dell site. Bugs aside, I think it is wrong to criticize them so early in the game. The Linux community as a whole has been struggling for a long time to get vendor support like this. It may not be perfect but it is improving. All things aside, Dell has been responding more to the requests and polls on their IdeaStorm site, which is a good sign.