The purpose of this article is not to emphasize the strengths and merits of Ubuntu user experience, but instead to shed a brighter light on areas that have been neglected due to shortage of time and resources, usability testing, and various software and artwork defects.
Read the views here
I hope those who are sometimes overprotective of open-source software will take my recommendations with a pinch of salt and see this article for what it really tries to be: a vocal user experience report and constructive criticism. Its correct that many of the issues pointed out in this article could be filed as simple software bugs, since this is open source software after all. The truth however is that Ubuntu Gutsy 7.10 was released as a final product and the developers clearly saw it fit for final release into the real world.