His Ubuntu PC from Dell was dead. Fried. Done. Well, not entirely. But things were bad. The PC was displaying a bunch of errors and never fully booted up. But this sad story has a happy ending for The VAR Guy and Ubuntu.
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Actually, The VAR Guy was shocked by Ubuntus ease of install. With a few clicks of a mouse, the entire process required 20 minutes or less. Not just the operating system, folks. The install included OpenOffice, FireFox, and plenty of other third-party applications. Try that with your Windows/Microsoft Office set-up, folks.