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Ubuntu, Linux, Users, Bugs

Carla Schroder: ” apologize for going off on a half-baked rant at Ubuntu. Ubuntu is not perfect, but these kinds of flames generate more heat than light. I know better, and I’m sorry. What I wish I had done was post something like this.”
Read it here

Quote:

There were a number of informative responses to my flamey blog post which did clear up a number of questions. The most interesting bit was that the person who originally triaged the bug had actually posted a helpful, positive reply. But it took some translating to understand that. How did there get to be such a gap between programmers and end users? We all grew up in human families who were mostly not geeks, but ordinary people who talked normally. So it seems we should be able to converse on a common level.

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