Ubuntu has rapidly established itself as the leading GNU/Linux distribution on the desktop, not least through its work with Dell. One of the key members of staff is Jono Bacon, Canonical's Ubuntu Community Manager.
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GM: You were active in the free software world for many years; what has surprised you most since joining Canonical what's most different when you're on the inside rather than on the outside? What have you learned about communities and the way they work? What are the key elements for creating and sustaining a healthy community?
JB: Questions like this are always tough, because people assume that when you join a vendor that you instantly spit out a party line. I have always wanted to resist this, and this can be seen in LugRadio, and my previous workplace was a vendor-neutral funded Open Source advocacy organisation; I consider myself very much an advocate, and I am conscious to maintain this integrity in all aspects of my work.